Named after the Greek goddess of wisdom, warfare, divine intelligence, architecture and crafts, Athena, and built with Rocks Cluster Distribution 6.1.1 (with CentOS 6.3), Athena is a linux cluster in Mechanical Engineering-Engineering Mechanics.

It has 1 front end, 1 login node, 1 NAS node (with 13 TB RAID1 storage) and has 27 compute nodes [each having 12 CPU cores (Intel Xeon X5650 2.67 GHz) and 24 GB RAM].

A gigabit ethernet backend network serves the administrative needs of this cluster, and a 40 Gb/s InfiniBand network serves its computing needs.

  1. Open ServiceDesk Plus Portal
  2. Log in with ISO credentials
  3. Use a brief but descriptive ISSUE TITLE in the Subject field

Including as much information as possible (for e.g., command sequence/work flow that is causing the issue, job ID, full path to the folder where the simulation was started from, as is error messages, screenshots, etc.) will help diagnose and resolve the issue in a timely manner.